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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How long does Zenith Bank reversal take?

If funds do not reverse automatically after 24 hours, kindly contact us with details of the transaction to enable us log claim manually. Kindly engage us via DM.

How do I remove restrictions from my Zenith Bank account?

To reactivate a dormant account, kindly click on the link below, fill out the form and submit. You may also dial *966*0# on your alert phone number and select the Reactivate Dormant Account option, to reactivate your dormant account or visit the nearest Zenith Bank branch.

How do I change authorization in Zenith app?

Click on Settings in the app menu. Click on Change Authorization Method. Select Mobile PIN. Authorize the change with your PIN + One Time Pass code (OTP) from your Hardware .

How do I get a refund from zenith bank?

Visit the nearest branch of Zenith Bank and submit a duly signed letter with your account details and serial number to our Customer Service Unit.

How to fill zenith bank Dispense error form?

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How long does zenith bank reversal take?

If funds do not reverse automatically after 24 hours, kindly contact us with details of the transaction to enable us log claim manually. Kindly engage us via DM.

How long does it take to reverse dispense error?

Steps to resolving ATM cash dispense error Banks advise customers to wait for 24 hours because the error is expected to correct itself within that period. A customer can only make a report when the ATM fails to do this within 24 hours. There are many cases where the machines do the reversal.

How do I stop withdrawals from zenith bank?

If your mobile phone is lost, stolen or your account details have been compromised, dial *966*911# to block your account and prevent any debit transactions.

How do I activate Zenith mobile transaction?

Follow the steps below to activate your zenith bank code for transfer: Dial *966*00# On the phone number linked to your zenith account. Enter the last four digits of the 16 digit number in front of your zenith bank debit card. Confirm that the account details are correct.

How long does Zenith Bank transfer take?

NEFT Transfers The National Electronic Funds Transfer is perfect for this scenario as it takes 24 hours for the beneficiary to receive value. However, you can notify the beneficiary of the payment by sending proof of payment before value for the transfer is received.

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How long does Zenith Bank reversal take?

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