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Payment is due before the 25th of each month via a debit or credit order mandates. Note that when you first purchased your Home Internet plan, you would have made an up-front payment. This payment provided you with your connection for both the remainder of the current month of payment, as well as the next full month.
A bill limit is the limit available to you once all recurring monthly charges have been deducted for your line(s). MTN will recommend a bill limit for you, which will be your default bill limit. You can customize the bill limit for each line under your account if you are not comfortable with the default bill limit.
MTN operates on a monthly billing cycle. The billing dates for MTN are the 1st, 4th, 5th, 15th, 20th, 25, 30th, and the 31st. Different billing cycles can impact the predictability of your charges.
The MTN statement must be in PDF format and must be from the last two months. Dial *170# on the subscriber number. Select option 6, My Wallet. Select option 5, Statement. Select option 2 and follow prompts to select My Agent or Merchant Statement.
Billing Support Bill shock happens for various reasons, such as exceeding data usage limits, making international calls, roaming, or other premium services that incur additional charges. How can I avoid bill shock? What can I do if Ive received a shockingly high bill?
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A Payment Arrangement is initiated for a customer who defaults on making payments and whose account is in arrears. Payment Arrangements are made over a period of three months. The account suspension is lifted, and services are reactivated if at least 75% of the outstanding amount is paid.
0:00 0:31 My account select option two view last transaction statement enter Momo Pen. Youll get aMoreMy account select option two view last transaction statement enter Momo Pen. Youll get a notification with list of last transactions.

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