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0:01 0:54 Account remember to take a picture of your invoice. And upload it to complete the claim. Submission.MoreAccount remember to take a picture of your invoice. And upload it to complete the claim. Submission. You can submit a claim within 270 days from the date of treatment.
How to make a pet insurance claim Call your pet insurers claims department. Give your insurer the details of whats happened to your pet and the costs involved. If your pet needs medical care and is already being treated, give the name of the condition and the treatment or operations required.
Steps to file a pet insurance claim Contact your insurance company as soon as possible after the incident. Gather necessary documentation such as: File a claim via the companys app, mail, phone or online portal. Be ready and available to answer questions about your pets condition and treatment.
Once you and your vet have completed the form, the quickest way to get it to us is simply email it to the address above with the supporting documents. Alternatively you can send it by post to: John Lewis Pet Insurance Claims, Lynchwood Park, Peterborough, PE2 6GG. Our Claims Helpline is 0330 102 2756.
When a claim arises you should inform the insurance company as per procedures required. After hospitalisation, you have to ensure that you obtain and keep ready documents such as claim form, discharge summary, prescriptions and bills that you should submit for a claim.
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96% of all Pet Insurance claims through John Lewis are paid within 5 days. Choose whether claims payments go directly to you or, if they agree, to your vet. Whichever works best. (Average claims data from November 2023 to October 2024.

john lewis pet claim form