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This form is used to file a service complaint against the Canada Revenue Agency (CRA) regarding unsatisfactory service.
There is no fee required to submit a service complaint using this form.
Complaints can be submitted online, by fax, or by mail to the CRA Service Complaints National Intake Centre.
The form requires personal identification details and a description of the complaint, including actions taken to resolve it.
Individuals can authorize representatives to file complaints on their behalf using specific forms like T1013 or RC59.
Personal information collected through this form is protected under the Income Tax Act and Privacy Act, allowing individuals access to their data.
A complaints officer will review submissions and notify complainants of the outcome by mail.