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The document is a catalog for health products provided by FirstLine Medical, managed by UnitedHealthcare Insurance Company through OptumRx. It outlines various health products available at no extra cost for individuals eligible for both Medicare and full Medicaid. The catalog includes a range of items such as stomach remedies, pain relief medications, allergy relief products, vitamins, supplements, first aid supplies, and incontinence care items. It emphasizes the importance of consulting healthcare providers before ordering certain items and notes that benefits may change annually.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Does Health First have OTC benefits?

For members on these three plans, youll have a monthly allowance that will be added to your Health First debit card to spend on over-the-counter (OTC) items and drugs that are not covered by Medicare Part A, B, or D. Simply use your preloaded debit card to purchase these items.

How do I order from First Line Benefits?

Simply fill out an order form and mail it in. Shop by visiting the website or using the mobile app on a smartphone or tablet. Call and place an order over the phone.

How do I contact First Line benefits?

FirstLine Benefits Customer Service Phone Number (844) 564-2198, Email, Help Center.

What type of insurance is Health New England?

Business: Health Insurance - Health New England is a Health Maintenance Organization (HMO) licensed in Massachusetts.

Is Health New England the same as MassHealth?

HNE Be Healthy became a contracted MassHealth MCO as of July 1, 2010. However, we are not new to the health insurance business. We have been serving our community since 1985 with our commercial and Medicare lines of business.

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What are the benefits of health New England first line?

FirstLine Essentials is an OTC benefit that gives you credits to spend on over-the-counter care. Shop toothpaste, pain relief, vitamins, cough drops and more. As a member, its all included with your Health New England Medicare Advantage plan.

What happened to FirstLine benefits?

Optum Personal Care Benefits formerly FirstLine Benefits is an over-the-counter (OTC) benefit utilized by health plans to provide their members with home delivery of essential OTC items. The Optum Personal Care app makes it easy to use and manage your OTC benefit. It keeps everything you need to shop in one place.

Which health plan pays benefits first?

If the employer has 100 or more employees, then the large group health plan pays first, and Medicare pays second . If the employer has fewer than 100 employees, and isnt part of a multi-employer or multiple employer group health plan, then Medicare pays first, and the group health plan pays second .

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