YOUR FIRST BILL ? Important Things to Know 888.ADT.ASAP 2026

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The document provides information on how to sign up for and manage an ADT Canada account through MyADT.ca, highlighting the benefits of account management such as updating emergency contacts and checking alarm activity. It also includes details about the first billing statement, including charges and payment instructions, along with FAQs regarding billing expectations.

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Click ‘Get Form’ to open it in the editor.
Begin by reviewing the invoice number and date at the top of the document. Ensure these details match your records.
Locate the invoice amount section. This will indicate the total due, which is $835.15 in this case.
Check for any one-time charges listed under 'Description'. These may include installation and connection fees that are unique to your first bill.
Fill in your payment information if necessary, ensuring you have your cheque made payable to 'ADT SECURITY SERVICES CANADA INC.'
If you have questions about your bill, refer to the contact information provided or visit MyADT.ca for assistance.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Is there anyway to get out of an ADT contract?

Can you get out of an ADT contract? Yes, you can cancel your ADT contract anytime by calling the customer service cancellation number at 800-238-2727. Whether you pay penalties or not depends on how many months you have left on your contract.

What is 800 ADT ASAP?

Automated Phone Support: All ADT customers can also make a payment by phone, without waiting for an agent, through ADTs Automated Phone Support. Call our customer service number (800) ADT-ASAP, or (800) 238-2727.

What happens if I dont pay MyADT bill?

If I fail to make any payment when due or to honor any other term or condition of this Contract, ADT may terminate this contract and/or stop providing the alarm monitoring and notification services and repossess or disable the equipment without notice.

How can I get MyADT bill lowered?

Negotiate with ADT docHub out to ADT at 1 (800) 521-1734 and let them know you are considering moving services or scaling back. You can ask to be transferred to the customer loyalty department or the customer retention department where a representative will work with you to try and keep you as a customer.

How much is the average ADT bill?

Lets recap ADT packages start at $269. The monthly fee for professional monitoring ranges from $24.99 to $39.99. The installation fee is optional, but starts at $100.