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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Knowledge Is Your Best Defense If they dont show it, dont believe them. When in doubt whether ADT or an ADT Authorized Dealer was sent to upgrade or test your alarm system, call 800. ADT. ASAP before you let them in your home.
ADT also gives senior discounts to AARP members. The discount takes 20 percent off of the installation cost, which usually starts at $100. On top of that, ADT takes $2 off of the monthly monitoring fee of seniors. Military personnel and their families also receive discounts from ADT.
Negotiate with ADT Reach out to ADT at 1 (800) 521-1734 and let them know you are considering moving services or scaling back. You can ask to be transferred to the customer loyalty department or the customer retention department where a representative will work with you to try and keep you as a customer.
Automated Phone Support: Call our customer service number (800) ADT-ASAP, or (800) 238-2727.
If I fail to make any payment when due or to honor any other term or condition of this Contract, ADT may terminate this contract and/or stop providing the alarm monitoring and notification services and repossess or disable the equipment without notice.

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All ADT customers can also make a payment by phone, without waiting for an agent, through ADTs Automated Phone Support. Call our customer service number (800) ADT-ASAP, or (800) 238-2727.

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