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Will Tmobile take my cracked phone for trade in?

Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.

Can you trade in a phone you're still paying off T-Mobile?

As long as you trade in an eligible device, you are good to go. Just know that if you are not trading in the device you are still paying for, we will not be able to reimburse you for the amount you owe on that device if you are also wanting to take advantage of our carrier freedom benefits.

What is T-Mobile device recovery?

Device Recovery: Trade-in qualifying device for credit. Credit applied to existing Equipment Installment Plan(s) (EIP) balance(s) or to customer bill in the order determined by T-Mobile and customer eligibility; may take several billing cycles to receive credit.

What happens if I pay my tmobile phone off early?

If you pay off your EIP early, you'll continue to receive the promised Recurring Device Credits (RDC) as an account-level credit through the remaining months of the promotional credit period (up to 24 or 36 months).

Can you upgrade a damaged phone T Mobile?

If a device is damaged and does not pass inspection at trade-in, you must file a claim for the damaged device through Protection<360>® and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated.

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Do I have to pay off my phone before trading it in T-Mobile?

Yes, you'll still get billed by t-mobile for whatever you owe. But the phone is yours to do with what you will. You can sell it or trade it in to samsung. Yes, you'll still get billed by t-mobile for whatever you owe.

Can you sell a phone that is not paid off T-Mobile?

Can I Sell My T-Mobile Phone if I Owe Money? As is the case with other carriers, you can sell your T-Mobile phone if you still owe money. After selling your phone, you will have to pay off the phone or continue with the monthly payments to prevent the T-Mobile from blacklisting the device.

What condition does your phone have to be in to trade in?

Your trade-in is eligible if it is unlocked, deactivated, good working condition and undamaged, order and cleared of all personal data.

What disqualifies a trade in phone?

For most trade-ins, retailers require your device to meet the following qualifications: No cracks or heavy wear, powers on and holds a charge, and is fully paid off with no past-due balances. Phone boxes make for excellent packaging when trading in an old phone.

Can you trade in a phone that isn't paid off?

Your trade-in phone must be paid off (you must own the phone). Leased phones, the one where you pay monthly, are not eligible. When I went to BB to trade in my iPhone X for the Galaxy S10+, BB said I would have to pay the remaining balance that I owed on the phone in order to get the discounts.

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