PERSON SPECIFICATION - RECEPTIONIST 2025

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7 Qualities to Look for in a Good Receptionist A Positive Attitude. The Right Technical Skills. Organizational Prowess. Multitasking Skills. Tech-Savvy Ability To Integrate With Your Industry Software. High Emotional Intelligence. Dependability and Consistency. Key Points to Remember.
Experience of working in a customer-facing role, with a good understanding of good customer service. Experience of working in a front of house reception role. Experience of dealing with a high volume of telephone and email enquiries. Experience of working for a charity and dealing with enquiries from volunteers.
Youll need: customer service skills. the ability to work well with others. to be thorough and pay attention to detail. administration skills. patience and the ability to remain calm in stressful situations. the ability to accept criticism and work well under pressure. sensitivity and understanding.
Listing Job Requirements for a Receptionist Must-have: Proficiency with office software like Microsoft Office; strong multitasking abilities; and excellent communication skills. Nice-to-have: Experience handling visitor management software or familiarity with basic bookkeeping tasks.
Receptionist Personal Statement Examples Passionate about creating a welcoming environment and improving operational efficiency. Seeking to leverage my skills in a dynamic office setting. Proactive Receptionist specializing in customer service, office management, and efficient multitasking.

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A person specification is a written description of the ideal candidate for the role. It should set out the skills, knowledge, qualifications and experience the employer considers are needed for someone to perform the role to the required standard.
Receptionist duties include tasks such as greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and providing general assistance and information. A receptionist plays a crucial role in creating a positive first impression and maintaining a professional and welcoming environment.

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