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You can take your whole pension pot as cash straight away if you want to, no matter what size it is. You can also take smaller sums as cash whenever you need to. 25% of your total pension pot will be tax-free. You'll pay tax on the rest as if it were income.
On 30 June 2015, we transferred all the policies of National Provident Life Limited to Phoenix Life Assurance Limited. On 30 September 2013, certain pension annuities transferred from Phoenix Life Limited to another UK life insurance company, Guardian Assurance Limited.
Beneficiaries file a death claim with the insurance company by submitting a certified copy of the death certificate. Many states allow insurers 30 days to review the claim, after which they can pay it out, deny it, or ask for additional information. If a company denies your claim, it generally provides a reason why.
How long will it take for the claim to be paid? Once we have received everything we need, and we agree to pay the claim, most claims are paid within ten working days.
On 30 June 2015, we transferred all the policies of National Provident Life Limited to Phoenix Life Assurance Limited. On 30 September 2013, certain pension annuities transferred from Phoenix Life Limited to another UK life insurance company, Guardian Assurance Limited.
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We would like to welcome policyholders who transferred to Phoenix Life Limited on 31 March 2012. All NPI Limited (NPIL) and certain National Provident Life Limited (NPLL) policies moved to Phoenix Life following the approval of the UK High Court on 28 March 2012.
To make a life insurance claim, submit a claim form and death certificate to the insurance company. You may be asked to verify your identity.
In most cases you can take up to 25% of the money you move into your guaranteed income for life, in cash, tax-free. You'll need to do this at the start and you need to take the rest as an income. Check out these annuity tips before you buy.
Helping you secure a life of possibilities Phoenix Life is a closed life insurance business.
On 31 December 2018, all Abbey Life Assurance Company Limited (Abbey Life) policies transferred to Phoenix Life Limited (Phoenix) following approval by the High Court on 18 December 2018.

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