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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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To unblock your Netspend card, contact their customer service via phone at 1-866-387-7363 or by email at customerservice@netspend.com. You may also reach out to Netspend customer support via their social networking pages on Facebook, Twitter, and Instagram.
Yes, a friend or family member may send money to your Netspend card via PayPal. They can link their PayPal account to your Netspend account. PayPal also lets its customers add money to their PayPal prepaid cards at Netspend reload network locations across the country.
A Netspend account will become locked if you give the wrong PIN three times, if the card has expired, or the card has been reported as lost or stolen. The fastest way to get your Netspend account unlocked is to contact their customer service via phone (1-866-387-7363) or email (customerservice@netspend.com).
Need to send money to family or friends? With Netspend®, you can send or receive funds[2] with other Netspend Cardholders, as well as ACE Elite, Control, and Purpose cardholders. To send money, all you need is the other person's name and their FlashPay ID.
Fill out a quick online order form and we'll ship you a personalized card! There's no credit check and no upfront fees. To activate the Card Account, you will be required to provide your name, street address, date of birth and other information that will allow us to identify you.
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People also ask

Netspend offers Visa, Mastercard, and corporate prepaid debit cards. The company says that when you use these reloadable cards, you can get your paycheck up to two days faster or government benefits up to four days sooner via direct deposit. In addition, they promise tax refunds \u201cfaster than a paper check.\u201d
You can add money to your Netspend card from a checking or savings account, as long as your bank participates. To transfer money, log in to your account and link your bank account to your Netspend Card. Some banks may charge a fee for transfers.
If you get a prepaid debit card in the mail, it may be your stimulus payment, not a scam. Debit cards are being used to distribute federal stimulus money, but are being mistaken for junk mail or a scam.
If your account balance is below $1, Netspend does not issue a refund check. In order to request a check for the balance of your account, you need to contact Netspend customer service at 1-866-387-7363 or by logging in to the online account center.
Whether you're dealing with a Netspend pending transaction or one with another prepaid card, this means that a merchant has submitted a charge to your card yet the transaction hasn't completed the posting process.

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