ACAP Inquiry/Complaint Form and Instructions - The Florida Bar 2025

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Here are some of the most common types of complaints. Long wait times. Automated phone loops. Unsupportive agents. Inconsistent information. Inconvenient customer service hours. Lack of self-service options. Lack of omnichannel support. Poor product or service quality.
Top 6 Common Patient Complaints Long Wait Times. Patients are often frustrated by the amount of time they have to wait when receiving healthcare. Insufficient Communication. Lack of Personal Attention. Billing Issues. Poor Follow-Ups. Unprofessional or Unfriendly Staff. Optimize Scheduling. Create a Communication Framework.
Key Provisions of Rule 4-4.2 Prohibition of Communication: Attorneys are prohibited from directly contacting a represented person about the subject matter of the representation without the consent of the represented persons counsel.
Professional Conduct and Ethical Rules Neglect. Lack of communication. Misrepresentation or dishonesty. Scope of representation. Fee disputes.
Under the Reporting Professional Misconduct rule, Rule 4-8.3, an attorney is obligated to report another attorneys misconduct if the attorney has actual knowledge of a misconduct that raises a substantial question as to the offending attorneys honesty, trustworthiness, or fitness as a lawyer in other respects.

People also ask

If you are aware of fraud, waste, abuse, mismanagement, or employee misconduct involving FDOE, please complete and submit the online complaint form to the OIG for review, email your complaint to OIG@fldoe.org, or call us at 850-245-0403.
The most common disciplinary complaints filed against lawyers are for: Neglect. Lack of communication. Misrepresentation/Dishonesty. Scope of representation. Fee disputes/Excessive fees.

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