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The document is a Refund Transfer Application and Agreement from Sunrise Banks N.A. that outlines the process for receiving federal tax refunds through the bank. It details various options for filing tax returns, associated fees for processing refunds, and the authorization required for the bank to deduct fees and any outstanding debts from the refund before disbursing the remaining amount to the taxpayer. The document also includes important disclosures regarding privacy, liability, and consumer rights under federal law.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I contact TPG about my refund?

Existing customers: Call 800-779-7228. Online and new customer contact: Santa Barbara Tax Products Group contact information.

How do I talk to a live person about my refund?

Use Wheres My Refund, call us at 800-829-1954 (toll-free) and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation). If you filed a married filing jointly return, you cant initiate a trace using the automated systems.

How do I speak to a live person at SBTPG?

You can contact SBTPG by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Where can I see the information SBTPG has? What Information does SBTPG website provide? Prior Year Refund Information.

How long does it take for TPG to send a refund back to IRS?

If the mailed check is returned to us, we will return your tax refund to the IRS or state taxing authority. Processing returned checks and returning checks to the IRS may take 6-8 weeks. It may take additional time for the IRS to update their records to reflect the status of returned refunds.

Why is SBTPG holding my refund?

Why is SBTPG holding refunds? The SBTPG bank is inflating their holdings by using our refunds, and they are justifying it by claiming ``unusual activity . Oh yeah, what unusual activity? The bank: we dont know yet, but as soon as we find out -the same as saying, ``reach our mark-`` well release your refunds.

What does it mean when TPG says funded?

Funded just means theyve received the money.

Why did I get money from TPG products?

If you used TurboTax to prepare and electronically file your federal Form 1040 income tax return, you may have received your tax refund via a third party intermediary, Santa Barbara Tax Products Group LLC (SBTPG). The TPG Products Deposit is your federal tax refund from the IRS, reduced by any fees owed to TurboTax.

How do I talk to a live person at SBTPG?

How do I contact Santa Barbara Tax Products Group (SBTPG)? You can contact SBTPG by calling 877-908-7228.