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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Where to find your bill online Sign in to My CenturyLink and select Billing from the top menu. Your current bill is shown by default. Not seeing your bill when you sign in? To download or print your bill, select the billing date you want from the drop-down menu. Your current bill is shown by default on the Billing page.
If you try to log into your CenturyLink.net account and enter the wrong username and/or password too many times, the system will lock you out for 24 hours. After youre locked out, even if you enter your correct username and password, you still wont be able to access your account. We do this for security reasons.
To view and download your bills Sign in to Control Center. Click Billing, then select Invoices.
You can find your account number on the top of each page of your monthly bill either the paper bill that is delivered to you or your online bill in My CenturyLink.
Disputed Amount If submitting by email, send to the Wholesale Billing Centers Mailbox at Wholesale.Dispute@CenturyLink.com. Include Customer ACNA or RSID or ZCID or TRAK, Customer dispute ID # (if applicable), State and disputed bill month(s) in the subject line as space permits.
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People also ask

You can find your current balance and due date at the top of the first page of your paper bill. Important - The due date on the current bill doesnt apply to the past due amount. If you have a past due amount and havent already paid it, then you should, as soon as possible.
What is CenturyLinks Price for Life offer? The Price for Life offer includes one internet speed option and price: $49 per month with up to 100 Mbps. The cost is on par with other Internet providers. Customers do not have to sign any contracts and can choose to pay month-to-month.
You can find your account number on the top of each page of your monthly bill either the paper bill that is delivered to you or your online bill in My CenturyLink.
Visit My CenturyLink or use the app Another great option to view your bill is on My CenturyLink. In My CenturyLink, you can look up your current balance, find out when your bill is due, pay your bill online and make changes to your account.
If your bill seems higher than normal, it may be caused by one-time charges that have been applied to your account. One-time charges may occur when you: Start or change service. Use pay-per-use features.

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