Hsbc bereavement closure form 2025

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The form is used to close the accounts and manage the estate of a deceased customer, including transferring investments and settling any outstanding claims.
You should complete the form using BLOCK CAPITALS and tick any applicable boxes. Ensure all details are accurate and consistent.
You need to provide the deceased's name, customer reference, and details regarding their accounts or investments.
Yes, you can use this form as a Next of Kin if no valid Will exists.
If you need to add further details, you can use additional sheets and indicate how many additional sheets you are submitting.
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There are a few ways to do this. Using Business Internet Banking. If you use Business Internet Banking, you can request to close your account online. Using a digital Business Account Closure form. Completing our Business Account Closure form.
Once were notified of a death, our team will contact you to explain the next steps. Any Current Accounts or Savings accounts held in the sole name of the deceased will be frozen. This includes the use of any cards linked to the account(s) and being able to transact via telephone or online banking.
Over the Phone You can cancel your HSBC checking account by calling the companys customer service department at 800-975-4722. You will have to provide your personal and account information to verify your identity. At a Branch Walk in or make an appointment at a branch location to close your checking account.
Use the account closure form Or if mailing from outside the UK or by courier, post to: HSBC UK Bank plc, Abbey View, Penfold Drive, Wymondham, NR18 0WZ.
You can call our team on 0800 085 1992 (or +44 (0)114 252 0249 if youre calling from outside the UK) to notify us. If you have any queries relating to a bereavement please call 0345 850 0088. The team is available from 08:30 to 18:00 Monday to Friday and 09:00 to 14:00 on Saturday (excluding public holidays).

hsbc bereavement team email address