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How many wage slips do I need for Universal Credit?

If you and/or your partner have earnings from employment, we will need to see consecutive pay-slips (5 weekly pay-slips or 2 monthly pay-slips) OR a detailed letter from your employer.

How do I download Universal Credit to PDF?

To download your UC statements, log-in to your Universal Credit account and go to the statement summary page. If you click into the statement, it will come up on the screen. You can then \u201cPrint to PDF\u201d/\u201dSave as PDF\u201d.

How long does a Universal Credit application take to process?

It usually takes around 5 weeks to get your first payment. If you need money while you wait for your first payment, you can apply for an advance. The wait before your first payment is made up of a one-month assessment period and up to 7 days for the payment to reach your account.

What documents do you need for UC?

To claim Universal Credit you'll ideally need to provide ID, for example an in-date passport, driving licence or European Economic Area national identity card and evidence of your address.

Will Universal Credit ask for proof of savings?

As part of your Universal Credit claim, you (and your partner) must report the amount of savings and capital that you have.

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What is a Universal Credit Journal?

Your journal is your record of everything you've done whilst claiming Universal Credit. If you are required to look for work, you will set up an account on a website called Find a job. You can use this site to look for work and keep a record of some of the things you've done to find a job.

How long does it take to fill in Universal Credit form online?

Making an online claim Completing an online claim takes about 20 minutes for a single person.

How long does it take for Universal Credit to answer the phone?

Of the calls offered via the 0800 328 5644 (Universal Credit Full Service) number during September 2018, the average call duration was 6 minutes and 54 seconds and the average call waiting time was 1 minute and 6 seconds.

How do I get my Universal Credit statement?

The best way to provide this document is to download your UC statement by, logging into your Universal Credit account and go to the statement summary page. Then click into the most recent monthly statement, it will come up on the screen.

Can you apply for Universal Credit on paper?

You'll usually have to apply for Universal Credit online. The first thing you need to do is set up an online account - you'll use this to apply and manage your claim. You might be able to apply by phone in special circumstances. Find out more about starting your claim and setting up an online account.

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