Apple repair work authorization form 2025

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Start with an appointment The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen or turned away entirely. Instead, the best place to start is on the Apple Genius Bar website, where you can describe your issue.
Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.
When seeking service, Apple may request that you submit the original sales receipt of your product to verify eligibility for warranty service, even if you have already registered your product.
If possible, your sales receipt (some repairs might require proof of purchase) A form of personal identification (such as drivers license, passport, or other government-issued ID)
The receipt you obtained at the purchase of an Apple proof of purchase. Apple requires you to present it to claim your warranty. If the receipt or invoice is unavailable, you can show evidence using: The purchased account.
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If you ever need to update your device records, well need to see a copy of the original sales receipt. And if you have an AppleCare plan, you should also keep your Proof of Coverage letter. The sales receipt must provide: A clear description of your device.
When you go to the service location, you should bring: Your device and any accessories that you need help with (if you need help with your Apple Pencil, bring the iPad that you use with your Apple Pencil) If possible, your sales receipt (some repairs might require proof of purchase)
Send your product to Apple Online or over the phone, well arrange shipment for your product to an Apple Repair Center all on your schedule and without an appointment. This service is available for most Apple products.

apple repair work authorization form