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An effective cancellation policy should detail time frames for cancellations, specify associated late cancellation fees, address last-minute cancellations, and provide guidance for handling unavoidable emergencies.
48-Hour Notice Cancellation Policy Example Dear Jane Smith, As we strive to provide excellent care and accommodate all our clients, we require at least 48 hours notice to cancel or reschedule any session. This policy is crucial for us to manage our scheduling and offer your slot to other clients in need.
Here is an example of a cancellation policy message: We at [spa name] understand that situations may arise, leading to a cancelled appointment. We kindly request a minimum of 24 hours notice for cancellations or rescheduling. Failure to provide an adequate notice may result in a cancellation fee.
Please be advised that cancellations made up to [48 hours] before a scheduled appointment via [email, text, phone call] will be processed without a penalty. Cancellations made [48 hours] or less before an appointment will be subject to a charge of [half of the service rate].
For most massage therapists, 24 hours seems to be the norm, but if you need 48 or even 72 hours notice, thats okay too - this is your cancellation policy.
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48-Hour Notice Cancellation Policy Example As we strive to provide excellent care and accommodate all our clients, we require at least 48 hours notice to cancel or reschedule any session. This policy is crucial for us to manage our scheduling and offer your slot to other clients in need.
To clearly communicate this information, every cancellation policy template should include these key elements: A timeframe to cancel a service with or without penalty. A late cancellation penalty. Contact information for cancellations. A place for a signature.
Common reasons for quitting therapy You feel ``done. You feel like you have covered all the grounds that you set out to, and you feel equipped to deal with life outside the therapist/patient relationship. Your therapist doesnt feel like the right fit. Therapy doesnt fit into your life anymore.

massage therapy cancellation policy template