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Pharmacy customer satisfaction survey examples 2026

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The document is a Patient Satisfaction Survey from the Center for Pharmacy Practice Accreditation, designed to assess patient satisfaction with various aspects of pharmacy services. It includes a series of questions rated on a scale from 1 (Poor) to 5 (Excellent), focusing on the professionalism of pharmacy staff, their efforts in medication management, health improvement, and communication regarding medications and side effects. Additionally, it invites feedback for any unsatisfactory ratings and encourages further comments about the service.

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Click ‘Get Form’ to open the pharmacy customer satisfaction survey in the editor.
Begin by rating your satisfaction for each question on a scale of 1 to 5. For each statement regarding the pharmacy's appearance, professionalism of staff, and medication management, select the appropriate radio button corresponding to your level of satisfaction.
If you rated any item as 'fair' or 'poor', please provide feedback in the designated area. This is crucial for improving services.
Utilize the comments section at the end of the survey to share any additional thoughts or suggestions about your experience with our pharmacy.

Start filling out your pharmacy customer satisfaction survey today for free and help us enhance our services!

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What are the customer satisfaction survey questions examples?

Best follow-up questions for NPS surveys QuestionType What could we have done differently to provide a better experience? Open-ended What should we improve? Open-ended Can you share a recent experience that influenced your rating? Open-ended How likely are you to continue using our product/service in the future? Open-ended2 more rows

What are examples of customer satisfaction?

Some examples of customer satisfaction KPIs include Customer Effort Score (CES), Net Promoter Score (NPS), Customer Churn Rate (CCR), etc. Although each and every metric has an important role to play, you need to ensure they align well with your business goals.

What is the 1 to 5 customer satisfaction survey?

The 1-to-5 satisfaction scale is used for measuring customer satisfaction or dissatisfaction with a specific product, service, or experience. The 5-point scale goes from very dissatisfied to dissatisfied to neutral to satisfied, and very satisfied.

What questions to ask on a customer satisfaction survey?

1 to 5 Likert Scale These rating scales offer five response options, typically ranging from Strongly Disagree/Very Dissatisfied (1) to Strongly Agree/Very Satisfied (5). You can use a 1 to 5 Likert scale survey template to precisely assess respondent sentiments across statements or questions.

What is an example of a customer satisfaction survey?

Examples of customer service survey questions How often do you use our product or service? How likely are you to continue using our product or service in the future? On a scale of 1-10, how would you rate your overall satisfaction with our product or service?

survey questions for pharmacy customers

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What is the 5 point scale for customer satisfaction survey?

Six sample questions for a practice patient survey could be 1) top-of-mind word association, 2) NPS, 3) reasoning for NPS, 4) satisfaction with the quality of care, 5) factors of importance when choosing a practice, and 6) likelihood to switch to a different practice.

What are 5 good survey questions examples?

Here are five commonly used and highly effective survey questions: How satisfied are you with our product/service? (rating scale) How likely are you to recommend us to a friend or colleague? (NPS) What is the main reason for your rating? (open-ended) What could we improve to make your experience better? (open-ended)

Pharmacy customer satisfaction survey examples 2026

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How to use or fill out pharmacy customer satisfaction survey examples with our platform

Complete this form in 5 minutes or less

Got questions?

What are the customer satisfaction survey questions examples?

What are examples of customer satisfaction?

What is the 1 to 5 customer satisfaction survey?

What questions to ask on a customer satisfaction survey?

What is an example of a customer satisfaction survey?

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What is the 5 point scale for customer satisfaction survey?

What are 5 good survey questions examples?

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