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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Reply to the MyChart message and attach your records by clicking the paper clip image at the bottom of the message. Choose the files you would like to upload. 3. Click Send once the files have been uploaded.
Please send updates to: NationalAncillaryContracting@humana.com .
To submit the Humana Access HSA Power of Attorney Form, fax it to 855.588. 1028 or mail it to WealthCare Saver, P.O. Box 162177, Altamonte Springs, FL 32716. Ensure you include all necessary attachments, such as the Durable Power of Attorney documentation. Make sure all information is correct to avoid delays.
You have up to 60 days from the initial determination or claim denial date to request an appeal. If it has been more than 60 days, good cause will need to be provided in order to process your request.
Uploading records online allows for faster adjudication of claims. Log in to Availity Essentials at Availity.com (opens in new window) . From the Payer Spaces menu, select Humana. From the Applications tab, select Medical Records Management, locate the record request, and upload the records.
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People also ask

You can submit an expedited appeal by calling 1-800-867-6601. Our hours are 5 a.m. to 8 p.m. EST, 7 days a week.

humana reconsideration form pdf