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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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After you use your health plan benefits, Blue Cross will send you an Explanation of Benefits (EOB). You may wonder what an EOB is and why you need it.
Anthem sends you an EOB when a doctor or health care provider files a claim for a visit or service. If you have multiple visits with the same doctor in one day, we'll send just one EOB. However, you may not get an EOB for every visit.
Anthem follows the standard of: \u2022 For participating providers \u2014 within the 180 day timely filing period. For nonparticipating providers \u2014 within the 365 day timely filing period.
You can also submit out-of-network claims online. Log on to Anthem > My Plan and choose "Claims" from the drop-down menu. Scroll to the "Submit a Claim" button at the bottom of the page. Enter the requested contact and claims information and submit.
Answer: The timely filing requirement for primary or secondary claims is one calendar year (12 months) from the date of service.
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People also ask

trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123.
Step-by-Step Guide: How Do I Submit an Insurance Claim? Obtain itemized receipts and bills. First, you will need to ask your doctor, clinic or hospital for an itemized bill. ... Get your claim form. ... Make copies. ... Review then send.
This information must reflect timely filing and the Plan health care provider must submit the claim to BCBSTX within 180 days from the date a response is received from the other insurance carrier.
What are timely filing limits? They are simply deadlines for filing claims or appeals to an insurance provider. Generally, timely filing limits are marked from the date of service for claims (or date of discharge for inpatient claims) and date of claim determination for an appeal.
Almost 80 percent of claims are received within 30 days from the date of service. In some cases, it can take up to 60 days before your doctor or hospital submits a claim.

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