Clientele encashment form 2025

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2020 4.7 Satisfied (36 Votes)
2020 4.4 Satisfied (55 Votes)
2018 4.1 Satisfied (40 Votes)
2014 4.4 Satisfied (169 Votes)
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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Form to be completed and emailed with the required documentation to encashments@clientele.co.za. Once sent, contact us on 067 342 7248 to confirm that encashment has been received.
If you cancel within the 5-day cooling off period, commencing from the date of sale, if the monthly fee was received, it will be refunded provided no rewards benefits were used. However, please note that you will not be able to re-activate a cancelled Clientle Perks programme.
You have a 31-day cooling off period to cancel the policy. This means, from the time we send your policy documents, as long as there has been no claim or you have not received any benefit under the policy, if the policy is cancelled within these 31 days, we will refund the premiums you have paid.
Reputable businesses want to know about their customers problems so they can act and avoid future complaints. Be clear about what you want. Say if you want a full refund, an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. Explain why you want that result.
Clientle has made it simple for you to claim by giving you the option to choose the method you are most comfortable with: Contact our Call Centre on 011 320 3000; E-mail claims@clientele.co.za; SMS the policy number to 43973 (Standard rates apply);
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People also ask

If you have a Clientle Perks query or complaint please contact us on 087 825 1150 or email on clientele@directrewards.co.za.The Contact Centre operating hours are Monday to Friday: 8am to 5pm and Saturdays from 08h00 to 13h00, Sundays and Public Holidays: Closed.
Friedshelf 1577 Proprietary Limited Clientele / Parent organization

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