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The document is a Cardholder Dispute Form from Metrobank Card Corporation, designed for cardholders to report and dispute unauthorized or incorrect transactions. It includes sections for personal information, transaction details, reasons for the dispute, and instructions for submission via fax or email. The form outlines various dispute reasons such as duplicate billing, incorrect amounts, non-receipt of goods/services, and unauthorized transactions. It also emphasizes the importance of providing supporting documents and notes that the investigation may take up to 120 days.

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How do I claim international remittance in M Lhuillier?

Receivers can conveniently claim their money at any ML branch by just presenting their KPTN (Kwarta Padala Transaction Number) or Reference Number and valid IDs.

How do I request SOA from Metrobank?

Please call our Customer Service Hotline at 88-700-700 to request for the resending of the Mobile SOA link. If you are calling outside Metro Manila, you may call our Domestic Toll Free Hotline using a PLDT line at 1-800-1888-5775.

Where to pick up metro remittance?

Remittance partners Your beneficiaries may claim at any of our cash Pick-up partners: Metrobank, PSBank, PeraHub, LBC, Palawan Pawnshop, RD Pawnshop, M Lhuillier, Robinsons Department Store, Cebuana Lhuillier, Villarica and Tambunting.

How long does it take for Metrobank remittance?

Credit to other Philippine bank accounts Send money from abroad to non-Metrobank accounts. Beneficiaries can receive remittance within 24 hours.

How to claim remittance from Metrobank?

If youre picking up the cash, you need to be ready with the transaction reference number and one valid government-issued ID. The transaction reference number will be sent to you via SMS and email and can be used at any of the remittance partner outlets when claiming your cash.

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What is the account maintenance and instruction form?

Account Maintenance and Instruction Form Form used to facilitate Automatic Transfer Arrangement (ATA), reactivation of dormant accounts, replacement of passbook, etc.

How do I dispute a transaction on Metrobank?

How do I file my dispute? To report a transaction discrepancy, simply call Metrobanks 24/7 Customer Service Hotline at 88-700-700, Domestic Toll-Free Hotline 1-800-1888-5775, or International Toll-Free Hotline at (+your country and area codes) 800 8700 0707, or send an email via customerservice@metrobankcard.com.

Get the up-to-date metrobank application for miscellaneous transactions form 2025 now

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How to change Metrobank application for miscellaneous transactions form online

See more metrobank application for miscellaneous transactions form versions

Complete this form in 5 minutes or less

Got questions?

How do I claim international remittance in M Lhuillier?

How do I request SOA from Metrobank?

Where to pick up metro remittance?

How long does it take for Metrobank remittance?

How to claim remittance from Metrobank?

Complete this form in 5 minutes or less

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What is the account maintenance and instruction form?

How do I dispute a transaction on Metrobank?

client dispute form metrobank

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