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The root cause is the core issuethe highest-level causethat sets in motion the entire cause-and-effect reaction that ultimately leads to the problem(s). Root cause analysis (RCA) is defined as a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Summary. Root cause analysis (RCA) finds the root causes of a problem and helps you identify and implement solutions. Instead of treating surface-level symptoms of a problem, RCA digs deeper and finds the underlying issues.
RCA needs data points that potentially lead to the root cause. Putting events and data in chronological order helps to differentiate causal events from non-causal events. From the data collected, you can identify correlations between various events, their timing, and other data collected.
A RCAT, often known as a root cause corrective action template, usually takes the following simple structure: A description of the event itself. The timeline leading up to the event (what went wrong) The investigative team (those involved in the procedure)
How to perform a root cause analysis Define the problem. Youll need a clearly defined problem to perform a root cause analysis. Collect your data. Youll now need to collect evidence to support that the problem exists. Identify possible root causes. Determine the root cause. Implement solutions.
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RCA has five identifiable steps: Define the problem. Collect data. Identify causal factors. Identify root cause(s). Implement solutions.
An 8D report template is an RCA format used to document a comprehensive root cause analysis based on the 8 Disciplines of Problem-Solving, previously known as the Team-Oriented Problem-Solving. 8D teams can easily generate a detailed report with the use of this template.
Root cause analysis documentation lists the steps taken to identify the problem and determine the cause, and also describes the approach that will be used to address the problem and prevent against it going forward. Diagrams illustrating cause-and-effect relationships may also be included as part of the analysis.

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