Certified marketplace application counselor 2025

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  1. Click ‘Get Form’ to open the certified marketplace application counselor in the editor.
  2. Begin by entering the name of the individual being recognized as a Marketplace Certified Application Counselor in the designated field. Ensure accuracy for proper certification.
  3. Next, fill in the organization’s name where the counselor is affiliated. This helps establish credibility and context for their certification.
  4. Indicate the date when the certificate is issued. This is crucial for tracking certification validity.
  5. Then, specify the expiration date of the certificate to ensure compliance with renewal requirements.
  6. Finally, include an official signature from an authorized representative of your organization to validate the document.

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The Centers for Medicare Medicaid Services (CMS) established Certified Application Counselors (CACs) as a type of assistance personnel trained to provide information to consumers and to help facilitate consumer enrollment in health insurance and insurance affordability programs through the Federally-facilitated
If your state has another type of program, such as California, which uses Covered California, health insurance navigators might receive funding from the state government and taxes.
The qualifications to become a navigator vary depending on the industry. In healthcare, a navigator needs a solid understanding of patient needs, public health, treatment plans, and insurance coverage. You must be a Certified Healthcare Navigator and follow all local and federal policies and regulations.
Help consumers enroll in coverage on the federal exchange. Unlike navigators, CACs are not federally funded and are not responsible for education and outreach to raise awareness about the federal exchange.
Navigators must complete comprehensive federal Navigator training, criminal background checks, and state training and registration (when applicable), prior to assisting consumers.
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Navigators are paid by state and federal grant programs, and they cannot be compensated by the insurance companies.
Logs into LMS at to access and complete the online Certification Training. Counselor applicants MUST: Complete all Courses within 30 days of the date enrolled into the Certification Training. Pass the Certification Training exam with a score of 80% or better.

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