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Click ‘Get Form’ to open the outstanding debit card authorisation fnb in the editor.
Begin by entering your personal information. Fill in your Cardholder Name, Surname, Contact Number, Email, and only the first 7 and last 4 digits of your Card Number. Also, provide your Account Number.
In the Transaction Information section, specify the Merchant/ATM Name, Transaction Date, and Amount. Make sure to tick the applicable reason for requesting a reversal and attach any required proof of payment or documentation.
Review Your Declarations carefully. By signing this form, you confirm that all information provided is accurate and that you understand the implications of requesting a reversal.
Finally, enter the Date and Full Name before signing the form. Ensure all supporting documents are attached to prevent delays in processing.
Email this completed form to debitcardauth@fnb.co.za for submission.

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What does outstanding card authorisation mean in FNB?

An outstanding authorisation is when the estimated value of a purchase (eg. Hotel stay) has been held up for a period of up to an estimated six days to allow the merchant to process the transaction. It can also be used as a security measure for transactions such as Hotel stay or Car rental.

What does outstanding debit card authorization mean?

An outstanding authorisation means that while making a purchase, the funds are not immediately taken out of your account and are instead reserved on the account, making them unavailable for you to spend. These funds will clear once the merchant banks their transactions.

How long is a debit card authorization hold?

An outstanding authorization is when a merchant places a hold on a certain amount of funds on your card in order to verify that you have sufficient funds to pay for the transaction. Due to this, your funds may be unavailable to you for several days even if the merchant declines the transaction.

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