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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Can I check the status of my PFL claim online? Log in to myEDD. Select SDI Online to access your account. On your Home page, select your current claim ID. You will see your Claim Summary page, which shows your current claim status.
PFL Phone Number. Our toll-free number is 1-877-238-4373. Representatives are available Monday through Friday from 8 a.m. to 5 p.m., except on holidays.
When can I begin receiving Paid Family Leave benefits? The EDD makes every effort to process your Paid Family Leave (PFL) payment within 14 days of receiving your complete initial claim.
You most likely were receiving a cold call due to some issue on your claim and they needed clarification. Covid has created many cold calls mainly to rectify some pending claims. Determination interviews have recently resumed and they have given claimants short notice of the date and time.
Important: If we call you, your caller ID will show St of CA EDD or the UI Customer Service number 1-800-300-5616 or 833-978-2511. Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
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People also ask

Californias Employment Development Department (EDD) processes all unemployment insurance (UI) claims in the state of California. UI claims can be filed online or by contacting a customer services representative by calling 1-800-300-5616.
Contact us online using UI Online. You can also speak to a representative by calling 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

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