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How do I connect HICAPS to my computer?

Download the HICAPS Connect software from the Smartsoft website. Once downloaded, HICAPS Connect. Follow the prompts, and accept the License Agreement. If necessary, Microsoft .

How do I get a refund from HICAPS?

Access the Transactions menu by pressing [TRANS] on the touch screen. Select 2. Refund/Cancel and press [SELECT].

How do I find my Hicaps terminal number?

Right-click the HICAPS Connect icon and select Re-scan for HICAPS Terminals. You should see a pop up notifying you that it has found a terminal, as below.

Do you need Eftpos to operate a HICAPS terminal?

Can I have a HICAPS terminal with no EFTPOS? Yes, although EFTPOS functionality with the terminal is available at no extra rental chargecost through National Australia Bank.

Can you use HICAPS without card?

iPhone and Apple Watch users can now claim by tapping their Apple device on HICAPS terminals instead of swiping a plastic card. This option is available to eligible members of Bupa, Medibank, nib, GU health, HBF and AHM.

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How does HICAPS machine work?

How does HICAPS work? Once you're ready to pay for your appointment, all you have to do is swipe your health fund card through your service provider's HICAPS terminal. Immediately, the machine sends the details of your claim to your insurer, and your claim should be processed in seconds.

Which funds are signed with HICAPS?

The following funds can process claims on a HICAPS Mobile terminal.... Qantas Insurance. Phoenix Health Fund. Defence Health. Police Health. Queensland Country Health Fund. GMHBA. GUHealth. St LukesHealth.

How do I set up Hicaps?

To start a HICAPS Claim Transaction, simply send the transaction to HICAPS by clicking on the HICAPS icon on your Practice Management System screen. When the terminal receives the transaction details from your Practice Management System, the terminal will prompt for the customer card to be swiped.

How do I claim HICAPS?

When you're paying for your service, the receptionist will ask if you have private health insurance \u2013 simply present your card and they'll swipe it through the HICAPS terminal. Details of your claim will be sent to your health fund and it will be processed instantly.

How do I connect to HICAPS?

Download the HICAPS Connect software from the Smartsoft website. Once downloaded, HICAPS Connect. Follow the prompts, and accept the License Agreement. If necessary, Microsoft .

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Got questions?

How do I connect HICAPS to my computer?

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Do you need Eftpos to operate a HICAPS terminal?

Can you use HICAPS without card?

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How does HICAPS machine work?

Which funds are signed with HICAPS?

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