Customer transaction dispute form 2026

1. Click ‘Get Form’ to open the customer transaction dispute form in the editor.
2. Begin by entering your ANZ Card Number or BSB & Account details in the designated fields. This information is crucial for identifying your account.
3. Fill in your Cardholder’s Name, Preferred Contact Number, and Email address to ensure that you can be reached regarding your dispute.
4. In section 1, list the transactions you wish to dispute by providing the Date, Transaction Details, and Amount (AUD). Use the space provided on the next page for additional transactions if necessary.
5. Proceed to section 2 and select the appropriate dispute type by ticking the box that best describes your situation. Remember to attach any supporting documentation as required.
6. Complete section 3 with any additional details relevant to your dispute. This may include descriptions of goods/services not received or issues encountered.
7. Sign and date the form in section 4. Your signature is required for processing your dispute.
8. Finally, submit the completed form via email, fax, or mail using the contact details provided on page 2.

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