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Return authorization form template

Return authorization form 2025

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The document provides instructions for returning products to Rodan + Fields, including a Return Authorization Form and a list of reason codes for returns. It outlines the company's Satisfaction Guarantee, allowing customers to return unused products within 60 days for a full refund (excluding shipping). The document also specifies return procedures, including the requirement to send items back to their Dallas address and notes that exchanges or partial returns are not accepted.

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Click ‘Get Form’ to open the return authorization form in the editor.
Begin by entering your NAME and ORDER NUMBER in the designated fields at the top of the form. This information is crucial for processing your return.
In the QTY field, specify the quantity of items you are returning. Ensure this matches your order details for accuracy.
Next, list the ITEM NAME and ITEM PRICE for each product you wish to return. This helps streamline the refund process.
Select a REASON CODE from the provided options that best describes why you are returning the item. If necessary, specify additional details in the 'Other' section.
Review all entered information for accuracy before finalizing your form. Once complete, save your changes and prepare to send it along with your returned products.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I get a return material authorization?

How do customers obtain a return material authorization? Customers typically initiate an RMA by contacting a customer service or technical support representative. If the representative determines that the product is defective, he/she will issue the customer an RMA number.

What are RMA forms?

An RMA (return merchandise authorization) is a numbered Authorization provided by a mail-order or e-commerce merchant to permit the return of a product. Most businesses have a policy concerning returns.

What are the types of RMA activities?

The Resource Management Act 1991 (RMA) classifies activities into six classes: permitted, controlled, restricted discretionary, discretionary, non-complying and prohibited.

What is an example of an RMA?

For example, you might say I need to get an RMA for my defective printer. RMAs can be issued for a variety of reasons, such as receiving a damaged product, needing to exchange an item, or requesting a refund for an unwanted item.

What are the three types of RMA?

What are the 3 types of RMA? RMA stands for Return Merchandise Authorization and is comprised of three types: Repair, Refund and Replacement.

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How do I get a return authorization?

The RMA process can vary from company to company, but typically the customer will need to contact the company to request an RMA number. Typically, companies that use a return merchandise authorization system are those that do business across distances. Most often, these are online businesses engaged in ecommerce.

How many types of RMA are there?

Types of customer returns, RMA types Credit only - provide a refund only without returning the products. Repair - repair the products. Repair and invoice - repair the products and invoice the customer. Replacement - send replacement products to the customer.

Is a return authorization slip necessary?

RMAs are important because they assign a number for the store to track the product, provide the customer with a way to track the progress of the return, and maintain communication between the parties.