DEP customer dispute form - NYC.gov - nyc 2025

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For questions pertaining to the building codes in New York City, please contact the New York City Department of Buildings directly at (212) 566-5000 or online at .
Disputes must be submitted in writing within four years of the date of the bill in question. DEP will make best efforts to render a written decision within 90 days of receipt of the complaint. 2. You may email your dispute to customerservice@dep.nyc.gov.
When a property is sold in New York City, the new owner must alert DEP to the transfer of ownership by completing a Customer Registration Form. This form provides DEP with the appropriate mailing information for future water and wastewater bills.
To make a payment, you will need your account number, which is located on your water and wastewater bill. View a Sample Bill to see where your account number is located.
DEC Program and Regional Contact Directories If you are having trouble finding a person to help you, you can contact DECs Bureau of Public Outreach at public@dec.ny.gov or 518-402-8044.
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People also ask

For water and sewer billing inquiries and dispute resolution processes, call 718-595-7000 or Email Customer Service. For more information, visit Customer Service. Property owners facing a lien sale can contact ombuds@dep.nyc.gov or 718-595-6628.
For water and sewer billing inquiries and dispute resolution processes, call 718-595-7000 or Email Customer Service. For more information, visit Customer Service. Property owners facing a lien sale can contact ombuds@dep.nyc.gov or 718-595-6628. Visit Overdue Water Sewer Charges to learn more.

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