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How often do you have to recertify for Medi-Cal?

If your local Medi-Cal office has all of your information, they will mail you a letter saying your Medi-Cal coverage is renewed. You dont need to do anything.

Can I request a new Medi-Cal card online?

Local Medi-Cal offices review each members eligibility once a year or when they report changes to their household. Everyones renewal date is different.

How do I renew my Medi-Cal card online?

If you do not report changes to your personal information right away, and then receive Medi-Cal benefits that you do not qualify for, you may have to repay DHCS.

Can I renew my Medi-Cal online?

You can request a benefit replacement card through BenefitsCal.com or through an automated system at 888-472-4463. Please allow about seven days to receive a new card in the mail.

How can I check if my Medi-Cal is active?

You can complete your renewal using any of the methods below. Visit dhs.pa.gov/COMPASS. Call DHS at 1-866-550-4355 (TTY: 711). Get in-person help at your local County Assistance Office (CAO). Mail your paperwork to your CAO. You will be mailed a renewal packet from the CAO.

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