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If you're unable to claim a refund at the time of treatment, complete a HC5(T) and return this with any travel receipts. The HC5 form tells you where to send it. You can include multiple trips on one HC5(T) but you must complete a new form for each place you have travelled.
If you're unable to claim a refund at the time of treatment, complete a HC5(T) and return this with any travel receipts. The HC5 form tells you where to send it. You can include multiple trips on one HC5(T) but you must complete a new form for each place you have travelled.
If you paid for treatment before finding out you had a qualifying benefit or exemption, you might be able to claim a refund. Refunds must be claimed within 3 months of the date you made payment.
You might be able to get an HC5 from Jobcentres, NHS hospitals, GP practices, dentists or opticians.
Send this form to: NHS Business Services Authority, Bridge House, 152 Pilgrim Street, Newcastle-upon-Tyne NE1 6SN.
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You can also order a form online and we'll post it to you. The HC5(W) form cannot be ordered online - call 0300 330 1343 and we'll post the form to you. To claim a prescription refund, ask your pharmacist for a 'FP57' refund receipt when you pay, you cannot get one later.
If you paid for NHS health costs within three months of your HC2 or HC3 certificate start date, you can claim a refund. Refunds must be claimed within 3 months of the charge being paid. Read more about how to claim a refund. Check what help you could get to pay for NHS costs and apply online.
You can claim for the refund of prescription charges up to 3 months after paying.
You can only get an FP57 from the pharmacy or dispensary which dispenses your prescription. You must contact Primary Care Support England (PCSE) to request these. You can do this via the portal on the PCSE website.
You might be able to get an HC5 from Jobcentres, NHS hospitals, GP practices, dentists or opticians.

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