Lands end returns 2025

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The document outlines the return process for Lands' End merchandise, including steps for contacting customer service, filling out a return form with purchaser and giftee information, listing items being returned along with reasons for return, and options for refunds or exchanges. It also includes details on sizing issues, quality concerns, and payment methods.

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Click ‘Get Form’ to open the lands end returns document in the editor.
Begin by filling out the Contact/Purchaser Information section. Include your Original Order number if available, and provide details for both the Buyer and Giftee, including names, addresses, and phone numbers.
List the items you are returning in the designated area. For each item, specify the reason for return using the provided chart. Include details such as Item Number, Color, and Price.
Indicate how you would like to handle your Return/Exchange. Choose between a refund or an exchange and provide necessary payment information if applicable.
If reordering, fill out the reorder section with Item Numbers and descriptions. Ensure all required fields are completed before finalizing your submission.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can you return online end orders in store?

Store? You can return your online order at any of our END. stores in the UK.

Can I return lands end online purchases to Kohls?

Note: Business.landsend.com, storefront, phone or emailed orders CANNOT be returned to Kohls. Items purchased from Lands End Outfitters must be shipped back to the address found on your packing slip. Lands End Business orders CANNOT be returned to Lands End, Kohls, Target, or any other retail store.

Does Staples accept lands end returns?

Convenient in-person returns: With the Return Bar network, Lands End shoppers now enjoy a hassle-free, package-free return experience. They can easily drop off items at nearly 8,000 Return Bar locations, including The UPS Store retail locations, Ulta Beauty, and Staples.

How do I return an online order to Lands End?

To return items by mail, simply start your return through our Happy Returns portal for a flat fee of $8.95 (US only, $10.95 for Canada). If you return items within 90 days of purchase AND you select to receive a Merchandise Credit for your refund, the $8.95 return processing fee will be waived.

How do I return a product I ordered online?

Read the stores return policy to ensure youre returning it within the allowed timeframe. If required, take photos of any damages or defects. Sign into your online account and go to the purchased item, or docHub out to the seller with the purchase number. Package the item securely and ship it to the sellers address.

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Can I take lands end returns to Kohls?

You would need to pay the costs of sending the order back to us. If you would like to cancel your order please contact our Customer Services Department by calling 0800 376 7974 or by emailing us at customercontact@landsend.co.uk stating your intention to cancel your order. Please include your order number in the email.