Footlocker returns online 2025

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  1. Click ‘Get Form’ to open the footlocker returns form in the editor.
  2. Begin by filling out your personal information at the top of the form, including your daytime and evening phone numbers for any follow-up communication.
  3. In the 'Items Returned' section, list each item you are returning along with its product number, size, color, and quantity. Be sure to select a reason code from the provided options that best describes why you are returning each item.
  4. If you wish to exchange an item, complete the 'Items Requested (Exchange)' section with details of the new items you want, including their product numbers and sizes.
  5. Finally, indicate whether you prefer a refund or an exchange by checking the appropriate box at the bottom of the form before submitting it through our platform.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Take the item(s) you would like to return to any of our stores within 45 days of shipment or purchase. Please bring your shipping invoice, found in your shipping confirmation email, to the store for processing your return or exchange. We will exchange the item or give you full credit for the purchase price of the item.
Returns for all orders can be returned through our ReadyReturns portal by mail or at any of your local Foot Locker stores by using our store locator. Returns received more than 45 days after shipment date will not be accepted and will be returned to sender. Our guarantee: Itll fit or well exchange it for free!
Returns for all orders can be returned through our ReadyReturns portal by mail or at any of your local Champs Sports stores by using our store locator. Returns received more than 45 days after shipment date will not be accepted and will be returned to sender.
Returning by post: Go to the Returns Portal. Enter the email address used to place the order and your order number (starts with 319) Select the item(s) you want to return. Choose a reason for return. Download your return label. Stick the label on the outer shipping box, not the shoe box.
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