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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Control of the grid The English and Welsh parts of the National Grid are controlled from the National Grid Control Centre which is located in St Catherines Lodge, Sindlesham, Wokingham in Berkshire. It is sometimes described as being a secret location.
We use your account number and last four digits of your SSN (or your companys TIN) to protect your account information. Your account number appears on your electric bill while the last four digits of your SSN do not.
These calls are not officially from National Grid and are used as a way for scammers to obtain account information. What should I do if I believe I have come in contact with, or have fallen victim to a scam? If youre concerned about the status of your account, please call National Grid customer service.
Customers reported that these people told them they must inspect natural gas equipment, carbon monoxide detectors or other safety equipment for a fee. National Grid does not offer home services.
It is an international energy delivery busi- ness with principal activities in the regulated electricity and natural gas industries. The company is headquar- tered in London and is one of the ten largest investor-owned utilities in the world.
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People also ask

That means theyre extending you credit for their services until you pay your bill. Companies will look at your credit history. Like other creditors, utility companies will ask for information like your Social Security number so they can check your credit history.
National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts. National Grid is focused on building a path to a more affordable, reliable clean energy future through our fossil-free vision.
In the US, we provide the transmission of electricity in the northeastern US as owner and operator of high voltage electricity transmission networks in upstate New York, Massachusetts, Rhode Island, New Hampshire and Vermont.
National Grid is an electricity, natural gas, and clean energy delivery company, where our 17,000 employees live and work in the communities we serve.
National Grid is an international electricity and gas company based in the UK and northeastern US. We play a vital role in delivering gas and electricity to millions of people in a safe, reliable and efficient manner.

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