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Consumer complaint form 2026

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The document is a Consumer Complaint Form from the Utah Division of Consumer Protection, designed for individuals to report issues with businesses. It outlines the process for filing a complaint, including required personal and transaction information, and emphasizes that the Division enforces consumer protection laws but does not provide legal advice. Complainants are encouraged to seek legal counsel if necessary.

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Click ‘Get Form’ to open the consumer complaint form in the editor.
Begin by filling out the 'Consumer Information' section. Enter your name, home telephone number, and email address. Ensure all fields are completed accurately for effective communication.
In the 'Complaint Against' section, provide the name and contact details of the business entity you are filing a complaint against. This information is crucial for processing your complaint.
Next, complete the 'Transaction Information' section. Include details such as the amount and date of the transaction, payment method, and whether a contract was involved.
Describe how you would like to see your complaint resolved in the designated area. Be clear and concise to facilitate understanding.
In the 'Summary of Complaint' section, provide a detailed account of your issue, including any attempts made to resolve it. Use additional pages if necessary but avoid saying 'see attached'.
Finally, review your entries for accuracy before signing and dating at the bottom of the form. Attach any relevant documents as instructed.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What evidence do I need for a complaint?

The specific facts and any records about the incident(s), including the name and contact information of the person or entity you believe harmed you (if known); Copies of any documents or other evidence related to your complaint; and. The names and contact information of any witnesses (if known)

What is a customer complaint form?

A customer complaint form is a questionnaire that is used to gather details about a customers complaint against a certain situation.

What is the first thing you should do when filling a consumer complaint?

Contact the company about your complaint Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative. Search for a companys customer service contact information on their website.

What do you need to consider before making a complaint?

Evidence may need to be provided so gather up as much information as you can including receipts, pictures, witness accounts and anything else that you believe will help. Dont Wait to Complain If you wait too long to complain then your complaint might not be valid anymore as too much time has passed.

What happens if I file a consumer complaint?

After a complaint is filed, it is reviewed by an attorney general representative who determines whether: The complaint is appropriate for mediation by the office. If it should be referred to another governmental entity that may be more suited to assist with the consumers complaint. Or both depending on the situation.

What should you do before filing a consumer complaint?

Before you make a complaint, gather any documentation about the sale of the product or service first. These documents can include: Sales receipts. Warranties.

What are the four main steps to the consumer complaint process?

Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace. Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. Route. Company response. Complaint published. Consumer review.

Consumer complaint form 2026

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