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The CN 17 form is used for requests related to postal items, including withdrawal, alteration of address, and cancellation or alteration of COD amounts.
Requests made using the CN 17 must be sent by registered post to ensure secure handling and tracking.
The form requires detailed information such as sender and addressee names, addresses, item descriptions, and original COD amounts where applicable.
The CN 17 allows users to select different postal services including priority/air and non-priority/surface options for their items.
The back side of the CN 17 includes a section for replies from the office of destination regarding the status of the request.
A signature is required on the form to validate requests for parcels and registered or insured items only.
The CN 17 form has specific size dimensions of 210 x 297 mm, ensuring it fits standard document handling processes.