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Click ‘Get Form’ to open the Water and Sewage Leakage Relief Application in our editor.
Begin by entering your water notice number at the top of the form. This is essential for identifying your account.
Fill in your personal details under 'Applicant details', including your title, name, postal address, and contact information.
Indicate whether you receive a pensioner water subsidy and provide details about your relationship to the property owner if applicable.
In the 'Details of property where leak occurred' section, provide the property address and any relevant leak information, including dates of detection and repair.
Attach a copy of the licensed plumber's invoice as proof of repair. This is crucial for eligibility.
Record two meter readings one week apart after repairs are completed to confirm successful leak resolution.
Finally, sign and date the application at the bottom before submitting it through our platform.

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How do I make a successful water leak claim in Australia?

Gather as much evidence of the water damage as possible. If you can, take photos and videos and make notes about the damage. Contact your home insurer and make your claim. Make sure you have your policy number and information supporting your claim at hand.

Can you claim for a water leak?

Water damage to your property is usually covered as a standard feature in your buildings insurance policy. Often referred to as escape of water by insurers, it can be caused by several issues, from burst pipes due to freezing temperatures, to a leaking dishwasher or an overflowing blocked toilet.

What is the water leak rebate in Qld?

The allowance for excess water usage is 70% of the excess water usage charges and a 100% of the excess sewerage usage charges (if applicable). This is applied as a Leak Allowance credit on your account.

How do I contact the city of Gold Coast water?

For enquiries phone 1300 000 928 or 07 5667 5801. All water enquiries and payments are supported across the Gold Coast at our customer service centres.

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Water and Sewage Leakage Relief Application - Gold Coast City ... - goldcoast qld gov 2025

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