Kaba Lock Service Request Form Kaba Lock Service Request 2025

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  1. Click ‘Get Form’ to open the Kaba Lock Service Request Form in the editor.
  2. Begin by entering the Reference Number assigned by DoD Lock Program personnel in the designated field.
  3. Fill out the Container Information section, ensuring all relevant details are accurately provided.
  4. In the Lock/Component Information section, specify the type of lock or component you are returning, such as 'X-10', and include the combination set if applicable.
  5. Describe any issues with the lock in the 'Description of Problem' field. Be specific about symptoms like 'Dial combo, OP displayed' or 'Lock will not power up'.
  6. Complete your Contact Information by entering your Name, Address, City, State, Zip Code, Phone number, DSN, and Email address.
  7. Once all fields are filled out correctly, print the form and attach it to your shipment along with the lock.

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