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Customer Service Reward entry form - ofgem gov

Customer Service Reward entry form - ofgem gov 2025

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The document outlines the entry form and rules for Electricity Distribution Network Operators (DNOs) to apply for the Corporate Social Responsibility (CSR) Customer Service Reward. It details the minimum requirements for CSR initiatives, emphasizing their integration into community programs, stakeholder feedback, and measurable impacts. The document also encourages DNOs to share best practices from previous CSR schemes and includes a declaration section for applicants.

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Click ‘Get Form’ to open the Customer Service Reward entry form in the editor.
Begin by filling out the DNO DETAILS section. Enter your company name and licensee(s) accurately.
Next, complete the CONTACT DETAILS section. Provide your name, title, address, telephone number, email, and postcode.
Review THE RULES carefully. Ensure you understand the requirements and attach any necessary documentation as specified.
In the MINIMUM REQUIREMENTS section, check the appropriate boxes to indicate whether your company meets each criterion.
For BEST PRACTICE FROM PREVIOUS SCHEMES, indicate which initiatives your business has adopted and provide supporting commentary where required.
Finally, complete the DECLARATION AND CONSENT section by signing and dating the form to confirm accuracy.

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