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Office of the Ombudsman for Mental Health and Mental Retardation

Office of the Ombudsman for Mental Health and Mental Retardation 2025

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The document is the Affirmative Action Plan for the Office of the Ombudsman for Mental Health and Mental Retardation in Minnesota, covering the years 2004-2006. It outlines the agency's commitment to equal employment opportunities and non-discrimination policies, detailing procedures for addressing harassment and discrimination complaints, as well as reasonable accommodation policies for individuals with disabilities. The plan emphasizes a proactive approach to promoting diversity and inclusion within the workforce.

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What does the Ombudsman Program provide assistance to in Minnesota?

The Office of Ombudsman for Long-Term Care (OOLTC) is an independent state agency that serves people needing or receiving long-term care through complaint investigation, advocacy, and education.

What does the MN Ombudsman do?

What Does This Ombudsman Do? Ombudsman definition: The Ombudsman (om-budz-muhn) is an independent governmental official who receives complaints against government (and government regulated) agencies and/or its officials, who investigates, and who if the complaints are justified, takes action to remedy the complaints.

What happens when you complain to the ombudsman?

If we need to make a final decision, an ombudsman will review the complaint by looking at the available evidence and the case decision. If you accept the ombudsmans decision, the service provider must follow the steps it sets out. If you do not accept the ombudsmans decision, there are no more steps in our process.

What is the role of the office of the Ombudsman?

6770 (November 17, 1989), otherwise known as The Ombudsman Act of 1989, provided for the functional and structural organization of the Office of the Ombudsman. The Office of the Ombudsman protects the people from illegal, unjust, improper or inefficient act of any public official, employee, office or agency.

What is the purpose of an Ombudsman?

Ombudsmen often serve as mediators, negotiators and consultants. When communication has broken down between consumers and their families, or consumers and providers, the Ombudsman is frequently called upon to help mediate a resolution in which the clients voice is heard above all others.

Why would you go to an Ombudsman?

The Ombudsman is the oversight body for your complaint. We can assist to resolve your complaint by investigating the process if the agency, provider or organisation does not change their decision or offer a better explanation of the decision.

Office of the Ombudsman for Mental Health and Mental Retardation 2025

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