How to cancel matalan order 2026

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The document is a cancellation notice template for Matalan Retail Limited, allowing consumers to formally cancel their order of goods or services. It includes fields for consumer details, order information, and a signature line.

Here's how it works

01. Edit your matalan cancel order online

Type text, add images, blackout confidential details, add comments, highlights and more.

02. Sign it in a few clicks

Draw your signature, type it, upload its image, or use your mobile device as a signature pad.

03. Share your form with others

Send cancel matalan order via email, link, or fax. You can also download it, export it or print it out.

How to use or fill out how to cancel Matalan order with our platform

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Click ‘Get Form’ to open it in the editor.
Begin by filling in your personal details. Enter your name and address in the designated fields to ensure Matalan can identify your order.
Next, locate the section for the order details. Input your order number, which is essential for processing your cancellation request.
Indicate the date you placed the order and the date you received it. This information helps clarify your cancellation timeline.
If you are submitting this form via email, you can skip the signature field. However, if sending a paper copy, ensure to sign where indicated.
Finally, review all entered information for accuracy before submitting your cancellation request.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the refund policy for Matalan?

For online orders, we offer refunds within 28 days of you receiving the items. Unwanted items must be returned with the original receipt, unworn, and in the condition they were purchased, including all packaging.

Does Matalan ship to the US?

You can track your order from the link on your order dispatch email. If you cannot find your parcel details, or you have another query, we will be happy to help you. You can also review our FAQs or get in touch for more help.

What happens if you dont pick up your Matalan order?

If you havent collected your order after 7 days, well send you a reminder, and then another one after 10 days. At 15 days, well refund your money and return the order.

What is the return and refund policy?

Did you know you can earn cashback when you shop at Matalan online? Join our site for free and you can start making a little extra back just by clicking through from our site to theirs.

Can you get a refund at Matalan?

Well be happy to refund within 28 days of purchase if you bought the items in store, or within 28 days of you receiving the items if you ordered them online. Items must be returned with the original receipt, unworn and in the condition they were purchased, including all labels, tags and packaging.