How to cancel matalan order 2025

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The document is a cancellation notice template for Matalan Retail Limited, allowing consumers to formally cancel their order of goods or services. It includes fields for the consumer's details, order information, and a signature line if submitted on paper.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I check my Matalan refund card balance?

The balance of a gift card can be checked in a Matalan store at any till, or online via our balance checker.

Do Matalan cards expire?

Do Matalan Gift Cards have an expiry date? The Gift Card will expire 12 months after the last use or balance enquiry and any remaining balance will be deducted.

How long does Matalan click and collect take?

Standard Click Collect orders will arrive in store within 5 days. Once your Click Collect order has arrived in store, well send you a confirmation email and a text to let you know your order is ready to collect. Please bring a copy of your email as proof of purchase.

Can I cancel an online Matalan order?

Well be happy to exchange or refund within 28 days of purchase if you bought the items in store, or within 28 days of you receiving the items if you ordered them online. Items must be returned with the original receipt, unworn and in the condition they were purchased, including all labels, tags and packaging.

Can you get a refund from Matalan?

For online orders, we offer refunds within 28 days of you receiving the items. Unwanted items must be returned with the original receipt, unworn, and in the condition they were purchased, including all packaging. Please note, were unable to accept returns to our Matalan Clearance Stores.

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How do I check the balance on my next refund card?

To check the balance on your card call 016968210 in the ROI or 0333 777 8800 in the UK. For UK call charges contact your service provider. Your balance will be updated after every purchase and will be shown on your till receipt.

How to cancel an order in shop app?

0:36 1:08 You. And then reach out to the store and let them know that you want to cancel this order forMoreYou. And then reach out to the store and let them know that you want to cancel this order for whatever reason and they will initiate a cancel requ quest for you.

How to cancel matalan order 2025

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How to modify How to cancel matalan order in PDF format online

Complete this form in 5 minutes or less

Got questions?

How do I check my Matalan refund card balance?

Do Matalan cards expire?

How long does Matalan click and collect take?

Can I cancel an online Matalan order?

Can you get a refund from Matalan?

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How do I check the balance on my next refund card?

How to cancel an order in shop app?

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