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Validating Information Complexity Questionnaires Using Travel Web Sites

Validating Information Complexity Questionnaires Using Travel Web Sites 2025

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The document is a technical report by the Federal Aviation Administration (FAA) that focuses on validating two questionnaires designed to assess information complexity in human-computer interfaces, specifically for travel websites. The study adapts previously developed questionnaires for air traffic control displays and evaluates their reliability, validity, and sensitivity through user testing with college students. Results indicate that both questionnaires are effective tools for measuring interface complexity, with one showing higher sensitivity than the other. The findings suggest these questionnaires can be useful for evaluating various types of visual interfaces.

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