DEPARTMENT OF FINANCIAL SERVICES Division of Consumer 2025

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We sometimes send warning letters to advise recipients that certain actions may have violated federal law and to help those entities review certain practices to ensure that they comply with federal law.
Title X of Dodd-Frank, also known as the Consumer Financial Protection Act of 2010, created the Consumer Financial Protection Bureau which has broad authority to administer, enforce, and implement federal consumer financial protection laws.
The departments activities include the following. Accounting and Auditing promotes financial accountability for public funds throughout state government, provides comprehensive information regarding how state funds are expended, and manages payroll services for state employees.
The Act gave the Bureau broad authority to protect consumers from unfair, deceptive, or abusive acts and practices and transferred lender data collection responsibilities under the Home Mortgage Disclosure Act from the Federal Reserve to the Bureau.
The Consumer Services Office (CSO) facilitates seamless communication between consumers and the various financial institutions, companies, and products regulated by the DFPI. It also assists in the dispute resolution process.
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People also ask

A consumer is a person who uses service from a Financial Institution but doesnt have a direct relationships. May be a legal representative of a person, who has obtained a financial product or service from the financial institution, and uses it for personal, family or household reasons.
The Consumer Financial Protection Act was part of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. The act created the Consumer Financial Protection Bureau, which works to make sure consumers are educated about financial products and services and have an advocate if they need help.
The Financial Services Modernization Actor the Gramm-Leach-Bliley Actis a law passed in 1999 that partially deregulates the financial industry. The law repealed big parts of the Glass-Steagall Act of 1933, which had separated commercial and investment banking.

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