01. Edit your pldt service request form online
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Service request form 2026
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- Click ‘Get Form’ to open the service request form in the editor.
- Begin by filling in your personal information. Enter your name, address, city, state, zip code, phone number, and email address in the designated fields.
- Provide warranty information. Note that repairs due to misuse are not covered. Ensure you understand the shipping responsibilities outlined in this section.
- Fill out the product information section with the model number, serial number, date of purchase, and where you purchased it from.
- Select the reason for your repair request by checking the appropriate box. Options include lost transmitter or receiver, working intermittently, and more.
- Indicate which items you are sending for repair by entering quantities next to each item listed.
- Add any additional comments or details in the comments section before submitting your form.
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