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For other issues or more information, you can e-mail the Postal Services Customer Care Center at USPS Customer Service or call 1-800-ASK-USPS (1-800-275-8777).
If you have a complaint about the Post Office, you should contact its customer services team. You can call Post Office customer services on 0345 722 3344, or contact them via the Post Office website.
You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below Whats the reason for your inquiry? Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
How to File a Domestic Claim Go to .usps.com/domestic-claims. Sign in to the Online Claims site with your USPS.com user name and password. Enter the Tracking/Label Number and shipping date. Enter the address information and claim details. Select the reason for filing a claim.
If you dont wish to provide contact information, you may submit your complaint anonymously. Note: ​​​​​​If the issue youre reporting is not within the OIGs jurisdiction or control, we will not be able to investigate or review it. However, we will direct you to the correct place for resolution.
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People also ask

The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.

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