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OPASurvey2008 for Journal Appendix doc Diploma Mailing Form

OPASurvey2008 for Journal Appendix doc Diploma Mailing Form 2025

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The document serves as an appendix for articles discussing California's policies on language access services provided by Health Maintenance Organizations (HMOs). It includes survey materials from the California Office of the Patient Advocate, detailing efforts to reduce language barriers in healthcare through interpretation services mandated by Senate Bill 853. The document outlines findings from annual surveys conducted between 2002 and 2008, focusing on the impact of these services on limited-English proficient populations and the deaf and hard of hearing communities. Additionally, it provides instructions for completing and returning surveys related to cultural and language services offered by health plans.

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