How to Fill Out the DS-86; Statement You Did Not Receive 2025

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DS-86 Statement of Non-Receipt of a U.S. Passport Submit this form only if the U.S. Department of State has completed and mailed your passport and you did not receive it within 10 days of mailing.
If you have been waiting more than four weeks, call us at 1-877-487-2778 to report that you have not received your documents.
It can take up to 8 weeks to get your birth certificate back.
Contact your birth state or territorys vital records office to find out: How to order a certified copy of your birth certificate online, by mail, or in person.
If you have been waiting more than four weeks, call us at 1-877-487-2778 to report that you have not received your documents. If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport.

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Since they are both sensitive documents, you may receive the passport and birth certificate separately but you will get the birth certificate back.
Before submitting this statement: 1. Check the status of your U.S. passport application by contacting the National Passport Information Center at 1-877-487-2778 (TDD/TTY: 1-888-874-7793) or NPIC@state.gov.
If you have waited over two weeks since we mailed your passport, call us at 1-877-487-2778 (or 1-888-874-7793 if you are deaf or hard of hearing). We will help you complete a special form (known as the DS-86 form) which is a signed statement that you didnt receive your U.S. passport.

ds 86 passport form