Benefit Coverage Request Form 2025

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  1. Click ‘Get Form’ to open the Benefit Coverage Request Form in our editor.
  2. In Section A, enter your Member I.D. Number and specify if the request is for a Medicare Prescription Drug Plan. Fill in the patient's name, address, gender, and date of birth.
  3. Indicate the relationship of the patient to the cardholder by checking the appropriate box.
  4. Move to Section B and indicate who is making the coverage request. If applicable, attach form CMS 1696 for appointed representatives.
  5. In Section C, provide detailed medication information including drug name, strength, dosage form, quantity, and dates of service. Use additional pages if necessary.
  6. Complete Section D by entering the prescribing physician's details including their name, address, NPI number, and phone number.
  7. In Section E, describe your coverage request in detail. Attach supporting documents as needed.
  8. Finally, mail or fax the completed form to Express Scripts at the provided address or fax number.

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Form CMS-1696 can be downloaded at .cms.gov or obtained by calling the Customer Service number on your member ID card. The claim may be submitted via mail or fax to the address or phone number on the Medicare Part D Prescription Drug Claim Form.
If a coverage review is required, your pharmacy will receive an alert. This means that more information is needed from your doctor to see if your plan covers the medication. Ask your doctor to either call Express Scripts to request a coverage review or to prescribe an alternative medication thats covered by your plan.
A coverage determination (exception) is a decision about whether a drug prescribed for you will be covered by us and the amount youll need to pay, if any. If a drug is not covered or there are restrictions or limits on a drug, you may request a coverage determination.