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End-user training is important because it helps users feel confident and capable of using your product. This boosts adoption and improves productivity. It also reduces support needs, which leads to positive business outcomes. Effective training speeds up getting new users started with your product.
The basic goal is to empower end users to recognize and respond to security risks so that you can reduce the likelihood of security breaches and enhancing the overall security posture of your organization.
Equipping users with the knowledge and skills to identify and counteract cyber threats strengthens an organizations security posture, cuts down costs, and presents new avenues for revenue generation.
The Challenge Lack of end-user focus time: Training is the lowest priority for the end-users, who are (usually) expected to do their daily jobs while learning. Lack of end-user attention: The end-users typically do not engage until the very last moment before the go-live.
End-user training is bringing users up to speed with how to use a platform, tool, or system. This application training aims to equip users with the necessary skills and knowledge to navigate the system, utilize its features to their full potential, and solve common issues they might encounter.

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End User Training Checklist Set Your Goals. Ask yourself what you want your customer education program to do for your customers and your business. Create Relevant Content. Once you know what your goals are, you can create content that is relevant to those goals. Prepare for Launch. Measure. Learn and Grow.
An end user is a hands on user who actually uses a product on a regular or daily basis. End users are particularly important in product development as they can provide feedback to developers to ensure that software products function properly and are useful to those who need them.
The ultimate goal of end-user training is to ensure that individuals are competent and confident in using the technology contextually to their role and tasks, thereby maximizing its adoption and optimizing the investment by enhancing productivity and reducing support requests.

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